The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was impressive, offering a wide variety of tasty options and was well worth the pre-booked price.” view full review
Spacious Comfort
“The room was incredibly spacious and comfortable, making for a relaxing retreat after a day of exploring.” view full review
Easy Parking!
“Having parking right next to the hotel was a huge convenience, allowing for a stress-free stay while enjoying the nearby attractions.” view full review
Great for Meetings
“The business facilities were well-equipped and offered a professional environment perfect for meetings and work sessions.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 Lower Castle Street, Old Market,
Bristol,
United Kingdom,
BS1 3AD,
Bristol (Area)
Map view
street view
2 Lower Castle Street, Old Market,
Bristol,
United Kingdom,
BS1 3AD,
Bristol (Area)
City landmarks
Museum
M Shed
1.6
km
Church
Bristol Cathedral
1.4
km
Museum
Brunel's SS Great Britain
2.0
km
Museum
Bristol City Museum and Art Gallery
1.7
km
Square
Queen Square
1.1
km
Public Building
We The Curious
1.5
km
Theatre
Bristol Old Vic
950 m
Bridge
Clifton Suspension Bridge
3.0
km
Church
St Mary Redcliffe Church
1.2
km
Gallery
Arnolfini
1.4
km
Bristol Temple Meads
1.1
km
Christmas Steps
Christmas Steps
930 m
Zoo
Bristol Zoo Gardens
2.8
km
Church
John Wesley's Chapel & New Room Museum
760 m
Tower
Cabot Tower
1.8
km
Aquarium
Bristol Aquarium
1.4
km
Theatre
The Lion King at Bristol Hippodrome
1.8
km
Church
St James Priory
660 m
Museum
The Georgian House Museum
1.6
km
Wapping Road Cumberland Road
The Matthew of Bristol
1.7
km
Church
Church of St John the Baptist
700 m
Public Building
Bristol City Hall
1.5
km
Event hall
The Loco Klub
800 m
Church
St Stephen's Church
810 m
Church
Temple Church
810 m
Nearby
Park
Castle Park
150 m
Mall
Cabot Circus
330 m
Shopping Area
The Galleries
380 m
Church
St Peter's Church
280 m
Church
Bristol City Centre Church
490 m
Restaurants
Piccolino
140 m
1 Broad Weir Cabot Circus
Cast Iron Grill
440 m
2 Lower Castle Street
Barrika Tapas Bar
410 m
25B Old Market Street St Philips
Cote Brasserie
240 m
6-8 Quakers Friars
YO Sushi
350 m
Cabot Circus
Wagamama
300 m
The Mall Cribbs Causeway Regional Shopping Centre The Mall
Bella Italia
320 m
Cabot Circus Glass House
L'Osteria
310 m
Quakers Friars Catering Unit SU3 - SU5
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
accommodating service
noisy rooms
disappointing dining
7.2/10
Very good
Rooms
6.7
Location
8.3
Service
8.1
Dining
6.7
Guest reviews
7.2/10
based on 12 reviews
4/5
based on 2151 reviews
8.6
8.6/10 based on 1612 reviews
#22 of 46 hotels in Bristol based on Tripadvisor
Sharon
United States,
May
2024
7.2/10
The hotel is very central and within walking distance to shops, restaurants. The rooms are a bit dated which was much closer to expectation for what we paid and just ordinary. The service could not do enough to help us, but there was a slight issue with noise. The location is great for city center access and close to the train station. The dining had a good choice, but there were some service issues. Overall, it offers good value for the price paid.
Rooms
7.0
The rooms are a bit dated but comfortable.
Service
7.0
The service was helpful but there were some noise issues.
Location
9.0
The location is great for city center access and close to the train station.
Dining
6.0
The dining had a good choice, but there were some service issues.
Facilities
7.0
The hotel offers standard facilities.
Charlie
United States,
April
2024
7.6/10
Checking into the hotel, I was impressed by the clean and modern lobby, but unfortunately, the room with a park view didn't live up to the same standard. The heating system was malfunctioning, forcing me to manually adjust it. While the room felt a bit small and outdated, the service throughout the stay was exceptional, with friendly and helpful staff going the extra mile. Dining was a pleasant experience, although the breakfast rush highlighted some operational challenges.
Rooms
6.0
The room with a park view was disappointing, with outdated decor and a malfunctioning heating system.
Service
9.0
The service was outstanding, with staff displaying a can-do attitude and going above and beyond to assist. Annette at reception was particularly exceptional in ensuring a comfortable stay.
Location
8.0
Dining
7.0
The dining experience was excellent, with a buffet offering delicious options, even though operational issues during busy times were evident. The outdoor terrace dining added a nice touch to meals.
Facilities
8.0
The hotel offers nice amenities like a sauna and steam room, adding to the overall experience.
John
United Kingdom,
March
2024
6.8/10
The hotel offered decent rooms with noise disturbances from neighbors but met the typical Marriott standards. The service was accommodating and the room was clean, contributing to an enjoyable weekend stay. The location, although convenient, lacked a relaxing atmosphere for evening drinks. The dining experience varied, with some excellent Korean dishes but a dingy room for breakfast. Overall, a satisfactory stay with room for improvements.
Rooms
7.0
The noise from the room next door was a drawback, but the rooms were up to the usual Marriott standards.
Service
8.0
The service was accommodating and the room was kept clean, which was heartwarming.
Location
7.0
The hotel's central location is convenient, with the bonus of being next to the Cobot Circus and close to city attractions.
Dining
6.0
The dining experience was a mixed bag with some amazing Korean dishes but a disappointing breakfast setup in a dingy room.
Facilities
6.0
The hotel offers average facilities, with room for improvement in certain areas.
clean
noisy rooms
Christopher
United Kingdom,
February
2024
7.2/10
The hotel offers a convenient location for shopping and dining, but the rooms need a refresh, especially the bathrooms. The noise disturbance from rowdy guests in the corridor was a major drawback, and the pricing seemed high compared to similar accommodations available.
Rooms
6.0
The rooms require a refresh, particularly the bathrooms.
Service
7.0
The staff were friendly and helpful, but some appeared to lack engagement with their work.
Location
8.0
The hotel's location is very good for shopping, dining, and sightseeing. It is close to the city center.
Dining
8.0
The dining experience was satisfying, offering a variety of food options that made up for any room disappointments.
Facilities
7.0
The hotel offers essential facilities, including room service and housekeeping.
Desmond
United Kingdom,
January
2024
7.4/10
The hotel had some downsides with the rooms needing a little updating, but it was in a fantastic location for exploring Bristol. The service was top-notch, and the dining experience was fresh and amazing. However, pricing for certain amenities was a bit high.
Rooms
5.0
The room looked like it hadn't been used for a while, was small, and dated with a musty smell.
Service
9.0
The service was absolutely fantastic, with the staff being very helpful and informative.
Location
8.0
The location was fantastic for exploring Bristol, right next to Cabot Circus.
Dining
7.0
The dining was amazing and fresh, but a bit too expensive.
Facilities
8.0
The facilities were good overall.
Herbert
United States,
January
2024
6.2/10
My stay at the hotel was a mixed experience. The rooms had a good view of Bristol overlooking the park, but they are starting to look dated and the bathrooms need updating. While the service was generally helpful, some staff members had an odd manner about them. The location was really convenient, situated between the city center and the main station, making it easy to explore Bristol. The dining experience was a letdown, with breakfast not meeting expectations. The facilities were satisfactory overall.
Rooms
7.0
My room had a good view of Bristol looking over the park. However, it was starting to look a little tired in places. The bathrooms definitely need some updating.
Service
6.0
The service was mixed. While some staff members like Jose and Sandro were super helpful during check-in and at the bar, others had an odd manner. Room service and housekeeping were acceptable.
Location
8.0
The hotel's location is really convenient, positioned right between the city center and the main station, offering easy access to Bristol's attractions. It's great being close to Cabot Circus shopping center and within walking distance to various restaurants and the old town.
Dining
5.0
The dining experience left much to be desired. I ordered breakfast and didn't get what I wanted, and it was charged at a high price. The quality didn't match the cost, with limited choices and some items seeming poorly prepared.
Facilities
6.0
The hotel's facilities were average. There was nothing extraordinary, but they served their purpose adequately.
Will
United States,
December
2023
6.4/10
The hotel had some ups and downs. The rooms needed modernising and had a musty smell, but the service was friendly. The location was great for city exploring, but the dining was overpriced. Still, the facilities were well-kept and enjoyable.
Rooms
5.0
The rooms were due for replacement and had a musty smell to them.
Service
7.0
The service was friendly.
Location
8.0
The location was really great and perfect for city exploring.
Dining
5.0
The dining was overpriced.
Facilities
8.0
The facilities were well-kept and enjoyable.
Scott
United Kingdom,
August
2023
7.8/10
The hotel is ideally located in the city center, making it easy to access. The rooms were comfortable and clean, although there was an unpleasant fishy smell lingering. The staff was extremely friendly and helpful, attributing any inconvenience to the weather. The dining experience offered a variety of choices, although some room key issues needed attention. The location is easily accessible and central, though there were some disturbances from ongoing work in the hotel. A welcoming add-on for business or leisure stays.
Rooms
7.0
The rooms were clean and comfortable, but there was an awful fishy smell present.
Service
9.0
The staff were extremely friendly and helpful, making my stay enjoyable.
Location
8.0
The hotel is centrally located, just a short walk to the city center, ideal for business or leisure trips.
Dining
7.0
The dining options were good, with a variety to choose from, though some issues with room key maintenance affected the experience.
Facilities
8.0
The hotel provides essential facilities for a convenient stay.
Peter
United Kingdom,
August
2023
7.8/10
The hotel is in a fantastic central location with a nice bar area and friendly staff. The rooms are large, super clean, and have all you need for a good stay in Bristol, but the initial cold temperature was a bit discomforting. The service was consistently friendly and helpful throughout my stay, although noise can be a downside due to the hotel's popularity with night-out crowds.
Rooms
8.0
The large rooms are super clean and comfortably equipped but can initially be cold to warm up.
Service
8.0
The staff were consistently friendly and helpful.
Location
9.0
The hotel's central location on the park's edge with a relaxing terrace area is very convenient for various needs, with easy access to shopping and dining options.
Dining
7.0
The dining options were good overall, although some inconsistencies were noted.
Facilities
7.0
The hotel facilities are adequate and pleasant with a cozy bar area and gym.
Pete
United States,
July
2023
8.4/10
The hotel offers convenience and comfort, although the rooms are a bit basic compared to expectations. The service stands out with special attention for occasions like birthdays. The location is ideal for exploring the main attractions, and the dining experience, while good overall, could improve on assistance for guests with mobility challenges.
Rooms
7.0
The rooms, while advertised with car parking, felt a bit tired and basic for this hotel chain.
Service
9.0
The service was excellent, especially grateful for Ashleigh who went the extra mile for my fiancée's birthday.
Location
9.0
The location is amazing, just a stone's throw away from Cabot Circus shopping center and Castle Park, making it ideal for a leisure trip.
Dining
8.0
The dining options were fantastic; however, there was a missed opportunity for assistance, particularly for guests with mobility challenges using walking aids like crutches.
Facilities
9.0
The hotel offers great facilities like room service, dry cleaning, and housekeeping, adding to the convenience of the stay.
Neil
United Kingdom,
July
2023
8.2/10
My stay at the hotel was fantastic! The room was spacious with two large, comfy beds, plenty of hanging space, and a large TV. The service was top-notch, especially Andrea at the front desk, who was incredibly helpful. The location was fabulous, perfect for shopping and walking around the city. The dining experience was lovely with a wide selection of food, although the temperature was a bit off on the mornings. Overall, great value for money!
Rooms
8.0
The room was nice and spacious with 2 double beds, 2 comfy chairs, and a large dresser. Plenty of space for clothes.
Service
9.0
The staff were more than helpful, especially Andrea on the desk.
Location
9.0
The location was fab, right next to the shops, absolutely wonderful!
Dining
7.0
The dining experience was lovely with a wide choice of food.
Facilities
8.0
Overall, the facilities were great and truly added to my enjoyable stay.
Tony
United States,
June
2023
8.2/10
My stay at the hotel was enjoyable overall. The rooms could do with a bit of an update as they were very basic and tired, but my room on the 7th floor was big, spacious, and spotlessly clean. I had a small balcony with a front view. The breakfast was lovely with plenty of variety, and I even received chocolates, small gifts, a handwritten birthday card, and free drink vouchers for the bar downstairs.
Rooms
7.0
The room was spacious, clean, and had a bath/shower, TV, coffee making facilities, fridge, and even an ice bucket.
Service
9.0
The staff were really lovely, cheery, and exceptionally helpful. I can't remember the name, but they were friendly and made my stay pleasant.
Location
8.0
The hotel is in the center of the city, just a 2-minute walk to Cabot Circus. It's perfect for shopping and exploring Bristol, although it felt a bit 'too much hotel-like'.
Dining
9.0
The dining experience was five-star with a variety of options including cereal, full English buffet, and continental choices. It was filling and fulfilling.
Facilities
8.0
The facilities were great overall, with everything I needed during my stay.
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